Case Studies » Recruitment

The brief:

A major North American bank suffered the sudden resignation of their Documentation Manager who left after serving their 1 month notice period without a successor being in place. A negotiator from their Head Office held the fort for part of each subsequent month.

The departing manager recommended DDL to their boss on the basis of our network of contacts and selective approach to filling placements. DDL is not a wholesale recruitment agency but prefers to cultivate promising negotiation professionals over a period of years and help them to find the right role for them. DDL does not seek exclusivity and encourages banks to use other agencies for their standard recruitment requirements.

In this case, the bank wanted a very experienced negotiator (7 years plus) who was not a lawyer. This was because the bank employed many lawyers already and wanted their Documentation Manager to have a commercial outlook as well as legal knowledge.

The solution:

DDL introduced 2 very experienced candidates to the bank, both of whom were seeking their first Head of Department role. Both candidates would have suited the bank but they formed a preference for one of them over the 3 interview recruitment process. No other agency put forward candidates of sufficient calibre during the interview process.

The result:

The Documentation Manager started work at the bank 3 months after the previous one left. DDL was later asked to seek a junior negotiator.

As a result of our association with the bank, DDL has also provided training services to them.

As we offer a completely confidential service, our policy is not to disclose our clients by name. However, the case studies on this website indicate the range of institutions for whom we have worked.