DDL Privacy Policy

1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and service users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
1.4 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications. You can access the privacy controls via your My Profile page.
1.5 In this policy, "we", "us" and "our" refer to Derivatives Documentation Limited. For more information about us, see Section 12.
2. Credit
2.1 This policy was created using a template from SEQ Legal(https://seqlegal.com).
3. How we use your personal data
3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
3.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is via Lead Forensics and Google Analytics (see Section 10) and our e-learning scoring and tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent based on subscribing to our email campaigns and/or accessing our paid or demonstration online courses.
3.3 We may process your data ("personal data"). These data may include your name, email address, employer, address, online course results, etc. The source of the data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website, maintaining back-ups of our databases, communicating with you and ensuring the legitimacy of your access to our paid online training services. The legal basis for this processing is either consent or legitimate interest.
3.4 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject./td>
4. Providing your personal data to others
4.1 We do not disclose your personal data to any third-parties.
4.2 Financial transactions relating to our website and services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
4.3 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5. Retaining and deleting personal data
5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6. Amendments
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
7. Your rights
7.1 You may instruct us to provide you with any personal information we hold about you and you have the right to modify this data. Provision of such information and access will be subject to:
(a) visiting your My Profile page and entering and verifying your email address registered with us. You can subsequently access the personal data held on our site by following the time-limited link included in the email that we send back to your registered email address
7.2 You may instruct us at any time not to process your personal information for marketing purposes by unsubscribing via your My Profile page.
7.3 You may instruct us at any time request to have your data forgotten via your My Profile page
7.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes
8. Providing your personal data to others
8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
8.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
8.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
9. Cookies that we use
9.1 We use cookies for the following purposes:
(a) authentication - we use cookies to identify you when you visit our website.
(b) status - we use cookies to help us to determine if you are logged into our website.
(c) personalisation - we use cookies to store information about your preferences and to personalise the website for you.
(d) security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
(e) analysis - we use cookies to help us to analyse the use and performance of our website and services.
(f) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.
9.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is via Lead Forensics and Google Analytics (see Section 10) and our e-learning scoring and tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent based on subscribing to our email campaigns and/or accessing our paid or demonstration online courses.
9.3 We may process your data ("personal data"). These data may include your name, email address, employer, address, online course results, etc. The source of the data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website, maintaining back-ups of our databases, communicating with you and ensuring the legitimacy of your access to our paid online training services. The legal basis for this processing is either consent or legitimate interest.
9.4 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject.
10. Cookies used by our service providers
10.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
10.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.
10.3 We use Lead Forensics to analyse the use of our website. Lead Forensics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Lead Forensics's privacy policy is available at: https://www.leadforensics.com/privacy-and-cookies/.
11. Managing cookies
11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
11.2 Blocking all cookies will have a negative impact upon the usability of our web site and you will not be able to use all the features on our website.
12. Our details
12.1 This website is owned and operated by Derivatives Documentation Limited.
12.2 We are registered in England and Wales under registration number 3223177, and our registered office is at c/o Blanche & Co, 3B The Lanterns, 16 Melbourn Street, Royston, Hertfordshire SG8 7BX, United Kingdom.
12.3 Our principal place of business is at 15 Old Bailey, London, EC4M 7EF, United Kingdom.
12.4 You can contact us using the details provided on our contact page at https://www.derivsdocu.com/contactus/.